Whether it is a new physician, MOA or locum, there may come a time when a new employee needs to be added to the clinic. This article will cover how to create an Ava EMR account for them so that they can log in and get set up.


Please ensure the following is true before proceding.

The user has never used Ava EMR before and does not have an Ava EMR account yet. If the user has an Ava EMR account at another clinic, please see 

Adding an Ava EMR User to your Clinic

You have moderator privileges at your clinic

 from the list of options on the left side of the page.

How to Create an Account for a New Employee or Ava User 1

You can only add a certain number of new users per week. Please 

5. Enter the new user’s email address and their cell phone number. A message with a temporary password will be sent to this number. 

Please double check the address for typos.

The email entered will be the new users username and they will receive a welcome email from us.

If no email is received by the address that was entered, please check the spam or junk folder.

The welcome email does not contain the temporary password, so the user will still be able to log into the EMR even if they cannot find our email.

 Set permissions for the new user using the drop down menus. 

7. Enter your current password to confirm the creation of the new user’s account.

 password here provides an additional measure of security.

8. The new user can now log into their account using the email address that was entered in step 5 and the temporary password they should have received over text.

A screenshot of a generic user receiving a temporary password through text.

How to Create an Account for a New Employee or Ava User 2

If the new user does not receive the text message, refer to 

Resending a Temporary Password

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