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Scheduling / Customizing Clinic Wide Scheduling
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Customizing Clinic Wide Scheduling

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This tutorial focuses on editing and creating schedules for your entire clinic.


a) The browser you are using is Chrome or Firefox.
b) Popups are allowed. Check this in your browser settings.
c) You are looking under the Scheduling section. Find this under My Account then Clinic Management.
d) You have Moderator privileges.

Appointment Types

Here you can setup appointment types that can be used by all healthcare providers in the clinic. You can also change online booking settings from here.

Click the “+” icon in the top right corner to add a new appointment type. The text on the popup window will explain each section you can fill out.

Click Save Appointment Type at the bottom of the popup when done.

You can easily edit existing appointment types with the pencil icon.

Business Hours + Holidays

Here you can adjust your clinics working hours. Click on the days of the week to adjust your clinics hours.

Click the save button to keep your changes.

Employee Schedules

Here you can customize the schedules of all employees in your clinic.

Use the drop down in the top right corner of Employee Schedules to switch between one clinics employees.

To access employees at another Ava clinic use the drop down in the top left corner of Clinic Management.

Don’t forget to click the green save button at the top of the scheduler view to keep all your changes.

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