Imported files can be received from the eFax system or manually uploaded into Ava.

Automatically imported files from the eFax will appear here.

Task workspace for a patient, with the 'Import File' button highlighted in red.

How to Handle Imported Files 1

2. Click on an imported file from the tasks list

To reduce your amount of clicks, search the patient’s PHN and press “enter” or “return” on your keyboard 3 times.

This will:
• search the PHN
• select the first patient who comes up (there will only be one result when searching with PHN)
• claim + sort the form

Designate the file into one of the four categories: 

Results, Consults, Consult Request, Other Document

Follow the category specific instructions displayed on the EMR and click save. Or, as an alternative, apply a Task Macro to speed up this process. 

Setting Up and Using Macros (Typing & Task Shortcuts)

5. The file will now be found in the assigned task category.

Uploading New PDFs

Customizing PDFs

Our library of learning tools will help you use Ava to its full potential. And we’re here to help if you have any questions.