Patient demographics, prescriptions and scheduling

Capture more complete patient demographics, add important prescription details, and manage appointments and medications more easily.

Critical appointments
Flag important appointments as critical when booking.

Name prefixes
Add a patient’s name prefix to their demographic profile.

Official language
Record a patient’s official language.

Preferred spoken language
Record the language a patient prefers to use during care.

Demographic notes
Add relevant notes directly to the patient’s demographic profile.

Mailing addresses
Store a mailing address when it differs from the patient’s primary address.

Multiple emergency contacts
Add more than one emergency contact to a patient chart.

Panelling information
Record and manage patient panelling information from the demographic profile.

No-substitution prescriptions
Indicate that substitutions should not be made for a prescribed medication.

Advanced medication fields
Access additional prescription fields when more information is required.

Bulk medication discontinuation
Select and discontinue multiple medications at once.

Previous prescriptions
Review past prescriptions and related activity more easily.

Medication dosage trends
See how a patient’s medication dosage has changed over time.

Medication history
Review a more complete record of medication activity.

Clinical records, tasks and follow-up

Document more patient context, review changes made to the chart, and keep important follow-up work visible.

Next available appointments
Find open appointment times more easily with an updated availability view.

Appointment print order
Choose whether printed appointment lists are organized chronologically or alphabetically.

Social history end dates
Record when a social history item ended.

Allergy start dates
Document when an allergy or intolerance began.

Allergy reaction descriptions
Add a detailed description of the patient’s reaction.

Additional allergy notes
Capture supporting information that does not fit within the standard allergy fields.

Family history age of onset
Record the age at which a family member’s condition began.

Family history treatment
Document treatment information within a family history entry.

Family history life stage
Add the relevant life stage to a family history record.

Vaccine refusals
Document when a patient declines a vaccine.

Vaccine drug information
Capture additional drug details within vaccine records.

Updated vaccine workflow
Review and update vaccine details through a refreshed workflow with less reliance on pop-up windows.

Chart updates in clinical notes
Add and review chart updates from within the clinical note workflow.

Clinical note contributors
See which users contributed to a clinical note.

Unread task indicators
Identify unread tasks more easily at a glance.

Patient chart access audits
Review which users accessed a patient chart and when.

History audit trails
View changes made to supported patient history entries over time.

Billing, labs and file management

New tools make it easier to manage private billing, review results, and bring additional file types into the patient chart.

Private invoices
Create and manage private invoices through an updated workflow.

Abnormal-results filter
Show only abnormal results within the patient chart or task view.

Additional imported file types
Import PNG images and TXT files directly into Ava.

Lab table view
Review lab results in a structured table for easier scanning and comparison.

UI Enhancements

Updated layouts and shared design elements make information easier to navigate and organize throughout the areas included in this release.

Clearer page navigation
Breadcrumbs provide a visible path between related pages.

Updated page layouts
Refreshed page structures create a more organized experience across full-page workflows.

Improved toolbars
Filters, supporting information, and key actions are grouped together for easier access.

More flexible windows
Updated pop-up and side-panel layouts provide more room for headings, actions, and content.

Refined buttons and controls
Compact buttons, inline fields, and toggle controls support cleaner workflows in updated areas.

Enhanced tables
Updated sorting options make it easier to organize and review information.

Clearer loading indicators
New loading messages show when content is still being retrieved.

Additional visual refinements
Updates to cards, callouts, subtitles, and spacing improve how information is presented.

Support for the release

Training materials are included beside the larger features, with additional guidance available through Ava Academy.

For questions, contact Ava Support at or (587) 606-0063 ext. 1