Updates
Changelog
Enhancing Healthcare, One Feature at a Time
Fixes and Enhancements Reminders: A new Reminders popup modal is available in the Patient Chart, allowing users to toggle between Active Reminders and Previous Tasks in one place.Reminders - Active Reminders: Edit, reassign, or complete tasks directly from the patient chart through the new Reminders modal. You can then sort them by due date, task name, or assigned user to keep everything clear and organized.Reminders - Previous Tasks: The previous tasks view includes flexible filters by date range, task category, assigned employee, and task name, making it easier to track past work.Fixes and Enhancements Icons in Clinic Management: “New” buttons now display as plus (+) icons, and “Edit” buttons are replaced with pencil icons, allowing for consistency across Ava.Clinical Notes ‘Load More’ Button: When viewing all Clinical Notes in the pop-out, the “Load More” button has improved visibility in the clinical notes modal. This makes navigation more intuitive and easier for viewing.External Service Identifier Cleanup: Whitespace is now automatically removed from external service identifiers, ensuring smoother integrations with connected services.e-Delivery Results: The checkbox for completing electronic result tasks is restored in the Patient Chart view, bringing back flexibility in managing your tasks.Check-In Codes: The delete icon for check-in codes has been added back allowing the ability to remove codes when no longer needed.Ava eForm Tooltips: Tooltips for patient eForm email statuses now display correctly. This provides clearer information at a glance, helping you stay on top of patient communication.Print Chart PDFs: Empty brackets will no longer appear in the Print Chart PDFs under the Patient Chart’s Health Profile and Health Histories when an ICD-9 code field is left blank. This creates a cleaner, more professional look on patient records.Fixes and Enhancements Manual Patient Care Plans: Allows Ava EMR users to create and send structured care plans that guide patients between visits, to help them stay engaged with their treatment, improving adherence and continuity of care.Patient Care Plan Modal: The Care Plan modal and icon have been updated to appear on the right side of the Patient Chart, allowing providers to view the Clinical Note while creating a care plan for improved workflow and visibility.Task Routers: Task routing behavior has been fixed to ensure tasks are consistently directed as intended.Fixes and Enhancements Relative Dates for Date Pickers: Relative date options have been added to formatted date pickers within Ava. This update allows the selection of date ranges like “last 6 weeks” or “next 12 months,” saving time, reducing clicks, and helping focus more on care instead of calendars.Consult Request: A ‘Next Available Appointment’ icon has been added to the Consult Request scheduler, making it faster and easier to book patient appointments.Ava Scribe: Transcription now aligns correctly with green recording indicators. This update improves reliability, ensuring your Clinical Notes are captured seamlessly and accurately.Fixes and Enhancements Rich Text: Format your Consult Letters or any document in the Letters section with bold characters, italics, bullet points, and more. This will help create clear, professional, and easy-to-read communications.Patient Primary Pharmacy: Speed up prescribing by updating preferred pharmacies in one click. A ‘Save as Patient’s Primary Pharmacy’ button now shows in the send prescription screen when a pharmacy is selected if the patient doesn’t have a primary pharmacy or has a different primary pharmacy.Patient Chart: Bill seamlessly from the Ava Connect section of the Patient Chart by clicking the ‘$’ icon in the demographics card, which now brings the Billing page forward.e-Delivery: Electronic result names can now be edited, improving clarity in Patient Charts, making results easier to find and interpret.PrescribeIT® Medications: Outgoing PrescribeIT® prescriptions now include a Trace ID in the ‘Outgoing Prescription’ message, used for Support inquiries to Ava’s Development Team and Infoway for investigation.Clinic AB Bills: Newly created bills in Clinic AB Bills now appear in a patient’s Prior Bills section, providing a clearer view of billing history.Notification Emails: Emails for Patient reports and Private Invoices are updated to include the appropriate PDF attachments.Ava Connect: Error messages have been updated in Ava Connect when clinics disable appointment cancellations for Ava Connect patients or when done outside the cancellation window for clearer communication.Ava Connect: Pop-up keyboard on Ava Connect mobile view no longer hides text fields when entering information, making patient users’ mobile experience faster and easier.Ava Connect: Care Plan cards are now hidden on the Ava Connect dashboard for patients without shared Care Plans for cleaner, more relevant dashboard view for patient users.Fixes and Enhancements Billing Reports & New Reminders: Cancel buttons work as intended within Custom Billing reports and New Reminder pop-up.PrescribeIT: Pharmacies will no longer be incorrectly created during provider bulk requests, and ensures existing pharmacies are correctly updated.Secure Documents: Makes documents confidential/restricted in not just patient chart but also in task view.Edit Buttons: Updated all [Edit] buttons with a pencil icon to ensure consistency across Ava.Central Booking: Added subtitle text to central booking ‘Search All Providers’ button for clarification.Passwords: Sign-in process now includes a lockout policy for added security. If a user enters an incorrect password 15 times, their Ava account will be temporarily locked for 5 minutes. Purpose: This update adds an extra layer of security, reducing the risk of unauthorized access.Fixes and Enhancements Clinic Private Invoices: Invoices in Clinic Private Invoices are now correctly displayed and can be filtered or sorted by either the last updated invoice date or the invoice paid date.Medications: Prescriptions correctly send to the pharmacy selected at the time of prescribing, even if it differs from the “Patient Primary Pharmacy” as listed in their demographics.Tasks: Removed extra ‘Mark Task as Completed’ button when viewing an electronic result in Tasks.eForm: Updating the title of an eForm properly saves the new title when changed by the user.Consults: Consult .csv export files now pull accurate filtered results.Billing Summaries: Users can select through all paginations under My BC Billing Summaries and Clinic BC Billing Summaries.Fixes and Enhancements Date Pickers: Date pickers have now been added for New Reminder due dates, Consult Task due dates, and in the Consults pop-up window in the Patient Chart.Patient Lists: Added pagination to the top of the Patient Lists index page.Bill Favourites: No longer clears or replaces previously entered Rural Retention codes or After Hours modifiers.Bills: Updated spelling of ‘Unreceivable’ in confirmation modal when writing off a needs review or unsubmitted bill.Clinical Notes: Deleted refilled medications will no longer display in the Clinical Notes section under Changed Medications.PDFs in Task View: Viewing a PDF in Tasks expands to the full height of the viewer.Fixes and Enhancements Removing Employee Users: A checklist now appears when removing an employee from Clinic Management, outlining tasks to be completed prior to removal, ensuring smooth clinic employee transitions.Invoices: Added error messaging when users attempt to email an invoice without a payer email address.Clinic Bill Templates: When a user selects ‘Back’ in the Clinic Management’s Bill Templates, Ava will return the user to the correct page.Fixes and Enhancements Document Classifier: Imported files flagged as consult requests that require a new patient record now automatically extract and pre-fill patient demographics and referring provider details during assignment. Automatically categorize incoming PDF documents to boost efficiency and accuracy in your clinic's workflow with Ava’s Document Classifier.Group Appointments: Group appointments now support copy-paste functionality, making it easier to replicate or move group bookings.Requisitions: Requisition Tracking tasks are no longer assigned outside of the clinic to maintain proper task routing.Vitals: The 2–19 growth curve table in Vitals now displays data from most recent to oldest for quicker reference.Imported File Uploads: Validators are now applied to all user uploads, and the imported files upload form has been cleaned up for improved usability.Medications: For externally prescribed medications, the Quantity and Duration fields, and Start/End dates are now optional, streamlining medication entry for partial data.Clinic Pods: Historical Clinic Pods can now be soft-deleted within Clinic Management for accurate clinic data and error prevention.Clinic Pods: If the Clinic Pod clinic matches the Single Sign-On provider, the default location setting is now used automatically.Alias: Allergies Alias on PDFs and Macros now correctly use %^p_allergies^% instead of %^p_sx^%.Reminders: The "Appointment Reminder Sent" hover status now matches the selected “Reminder Sent” status within the appointment settings for consistency and clarity.Alethea Submissions: Allergy severities submitted to Alethea were incorrectly recorded as "low" instead of "severe." Submissions now accurately reflect the correct allergy severity.Ava Scribe: Hover tooltips on every status dot now give you clear insight into what’s happening (Pending, In Progress, Error, Empty Audio).Ava Scribe: A new orange status dot helps identify audio that was sent but may be too quiet.
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