Updates

Changelog

Enhancing Healthcare, One Feature at a Time

  • Fixes and Enhancements
    Relative Dates for Date Pickers: Relative date options have been added to formatted date pickers within Ava. This update allows the selection of date ranges like “last 6 weeks” or “next 12 months,” saving time, reducing clicks, and helping focus more on care instead of calendars.
    Consult Request: A ‘Next Available Appointment’ icon has been added to the Consult Request scheduler, making it faster and easier to book patient appointments.
    Ava Scribe: Transcription now aligns correctly with green recording indicators. This update improves reliability, ensuring your Clinical Notes are captured seamlessly and accurately.
  • Fixes and Enhancements
    Rich Text: Format your Consult Letters or any document in the Letters section with bold characters, italics, bullet points, and more. This will help create clear, professional, and easy-to-read communications.
    Patient Primary Pharmacy: Speed up prescribing by updating preferred pharmacies in one click. A ‘Save as Patient’s Primary Pharmacy’ button now shows in the send prescription screen when a pharmacy is selected if the patient doesn’t have a primary pharmacy or has a different primary pharmacy.
    Patient Chart: Bill seamlessly from the Ava Connect section of the Patient Chart by clicking the ‘$’ icon in the demographics card, which now brings the Billing page forward.
    e-Delivery: Electronic result names can now be edited, improving clarity in Patient Charts, making results easier to find and interpret.
    PrescribeIT® Medications: Outgoing PrescribeIT® prescriptions now include a Trace ID in the ‘Outgoing Prescription’ message, used for Support inquiries to Ava’s Development Team and Infoway for investigation.
    Clinic AB Bills: Newly created bills in Clinic AB Bills now appear in a patient’s Prior Bills section, providing a clearer view of billing history.
    Notification Emails: Emails for Patient reports and Private Invoices are updated to include the appropriate PDF attachments.
    Ava Connect: Error messages have been updated in Ava Connect when clinics disable appointment cancellations for Ava Connect patients or when done outside the cancellation window for clearer communication.
    Ava Connect: Pop-up keyboard on Ava Connect mobile view no longer hides text fields when entering information, making patient users’ mobile experience faster and easier.
    Ava Connect: Care Plan cards are now hidden on the Ava Connect dashboard for patients without shared Care Plans for cleaner, more relevant dashboard view for patient users.
  • Fixes and Enhancements
    Billing Reports & New Reminders: Cancel buttons work as intended within Custom Billing reports and New Reminder pop-up.
    PrescribeIT: Pharmacies will no longer be incorrectly created during provider bulk requests, and ensures existing pharmacies are correctly updated.
    Secure Documents: Makes documents confidential/restricted in not just patient chart but also in task view.
    Edit Buttons: Updated all [Edit] buttons with a pencil icon to ensure consistency across Ava.
    Central Booking: Added subtitle text to central booking ‘Search All Providers’ button for clarification.
    Passwords: Sign-in process now includes a lockout policy for added security. If a user enters an incorrect password 15 times, their Ava account will be temporarily locked for 5 minutes. Purpose: This update adds an extra layer of security, reducing the risk of unauthorized access.
  • Fixes and Enhancements
    Clinic Private Invoices: Invoices in Clinic Private Invoices are now correctly displayed and can be filtered or sorted by either the last updated invoice date or the invoice paid date.
    Medications: Prescriptions correctly send to the pharmacy selected at the time of prescribing, even if it differs from the “Patient Primary Pharmacy” as listed in their demographics.
    Tasks: Removed extra ‘Mark Task as Completed’ button when viewing an electronic result in Tasks.
    eForm: Updating the title of an eForm properly saves the new title when changed by the user.
    Consults: Consult .csv export files now pull accurate filtered results.
    Billing Summaries: Users can select through all paginations under My BC Billing Summaries and Clinic BC Billing Summaries.
  • Fixes and Enhancements
    Date Pickers: Date pickers have now been added for New Reminder due dates, Consult Task due dates, and in the Consults pop-up window in the Patient Chart.
    Patient Lists: Added pagination to the top of the Patient Lists index page.
    Bill Favourites: No longer clears or replaces previously entered Rural Retention codes or After Hours modifiers.
    Bills: Updated spelling of ‘Unreceivable’ in confirmation modal when writing off a needs review or unsubmitted bill.
    Clinical Notes: Deleted refilled medications will no longer display in the Clinical Notes section under Changed Medications.
    PDFs in Task View: Viewing a PDF in Tasks expands to the full height of the viewer.
  • Fixes and Enhancements
    Removing Employee Users: A checklist now appears when removing an employee from Clinic Management, outlining tasks to be completed prior to removal, ensuring smooth clinic employee transitions.
    Invoices: Added error messaging when users attempt to email an invoice without a payer email address.
    Clinic Bill Templates: When a user selects ‘Back’ in the Clinic Management’s Bill Templates, Ava will return the user to the correct page.
  • Fixes and Enhancements
    Document Classifier: Imported files flagged as consult requests that require a new patient record now automatically extract and pre-fill patient demographics and referring provider details during assignment. Automatically categorize incoming PDF documents to boost efficiency and accuracy in your clinic's workflow with Ava’s Document Classifier.
    Group Appointments: Group appointments now support copy-paste functionality, making it easier to replicate or move group bookings.
    Requisitions: Requisition Tracking tasks are no longer assigned outside of the clinic to maintain proper task routing.
    Vitals: The 2–19 growth curve table in Vitals now displays data from most recent to oldest for quicker reference.
    Imported File Uploads: Validators are now applied to all user uploads, and the imported files upload form has been cleaned up for improved usability.
    Medications: For externally prescribed medications, the Quantity and Duration fields, and Start/End dates are now optional, streamlining medication entry for partial data.
    Clinic Pods: Historical Clinic Pods can now be soft-deleted within Clinic Management for accurate clinic data and error prevention.
    Clinic Pods: If the Clinic Pod clinic matches the Single Sign-On provider, the default location setting is now used automatically.
    Alias: Allergies Alias on PDFs and Macros now correctly use %^p_allergies^% instead of %^p_sx^%.
    Reminders: The "Appointment Reminder Sent" hover status now matches the selected “Reminder Sent” status within the appointment settings for consistency and clarity.
    Alethea Submissions: Allergy severities submitted to Alethea were incorrectly recorded as "low" instead of "severe." Submissions now accurately reflect the correct allergy severity.
    Ava Scribe: Hover tooltips on every status dot now give you clear insight into what’s happening (Pending, In Progress, Error, Empty Audio).
    Ava Scribe: A new orange status dot helps identify audio that was sent but may be too quiet.
  • Fixes and Enhancements
    Demographics: A date picker(calendar) has been added to the Date of Birth and Deceased On fields in the Demographics section, making it easier to enter accurate dates.
    Invoices: The date picker for the Date Paid field in Invoices now functions correctly, ensuring smoother and more accurate date selection.
    Clinical Notes: Dynamic macros now function correctly when accessing Clinical Notes from the Side Panel or through Task > Notes, ensuring more consistent and efficient documentation.
    Login 2FA: Upgraded system components to close a vulnerability that could allow bypassing two-factor authentication (2FA), enhancing overall account security.
  • Fixes and Enhancements
    Clinic Management: Users can now customize the Appointment Time for Clinic Resources. Previously it was fixed at 15 minutes.
    Demographics (Panel): The Role dropdown in panelling now includes Nurse Practitioner.
    Demographics (Panel): The Role field supports free text entry for Non-Ava Practitioner (external) panels.
    Consults Requests: Enables Consult Requests to be assigned to appointments booked within Clinic Resources, and adds Clinic Resources to the Book Appointment window for easier scheduling.
    Consults (eReferral profile): If an eReferral recipient is assigned without a profile, the request will now be sent by fax to ensure it goes through without errors.
    Scheduler: Adding block time to the scheduler now works without errors.
    Invoices: DOB will now display correctly under the Patient section instead of the Payor section on Invoices.
    Invoices: PHN and DOB checkboxes in Clinic Private Invoices now save correctly
  • Fixes and Enhancements
    Allergies: Selecting NKDA, either via button or Category menu in the Allergies section, now auto-sets Severity to "N/A.”
    Demographics: Changing the “Patient Status” in the Demographics section now automatically updates the “Confirmed Date” field.
    Clinical Notes: You can now see when a confidential clinical note exists, but only the author can view its contents.
    Notices: Removed outdated UI description from the patient notice pop-up tooltip to reflect the current interface more accurately.
    Clinic Pods: Appointment types added to a Clinic Pod under Clinic Management will now be automatically reordered alphabetically for easier organization and navigation.
    Invoices: New invoices will now default to "Unpaid" instead of "Paid", helping ensure billing records are accurate by default.
    Scheduler (Mobile View): In mobile view, users can now tap phone numbers directly in the scheduler to place a call, making communication quicker and more convenient.
    BC Bills - WSBC: Added a warning when resubmitting WSBC bills to confirm the correct service code (19940 vs. 19944)
    BC Bills - WSBC: Users can now manually update WSBC submission statuses (e.g., Mark as Paid, Write Off, Needs Review)
    BC Bills - WSBC: Rejected WSBC reports can now be deleted in Clinic BC Bills and My BC Bills.
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