Updates

Changelog

Enhancing Healthcare, One Feature at a Time

v2.35.0Nov 28, 2025
Fixes and Enhancements
AutoChart has been released for Ava Pro and Ava Scribe+ users
Macros: Annotated macros has updated instructions
VideoLink: Allows providers to update their display names on VideoLink through sms and email. This is done by editing display names in account management.
Invoice Rolodex: Updated invoice rolodex entries will no longer duplicate
Labs: Updated the way we parsed labs to ensure they are always loaded correct
Demographics: Fixed an issue where the referring provider did not show up correctly after selecting them
v2.34.0Nov 24, 2025
Fixes and Enhancements
Bug Fix: No longer need to double click to open a document or pop up on Ava.
Enhancement: PDF loading speeds have improved.
EMR Enhancement: Colours have now been added back to the Ava Connect and Reminders popup when clicking on their buttons. They are now a light blue on the top banner. There has been no change to any functionality at this time.
EMR Enhancement: The address book has gotten an improved look, allowing for a more streamlined flow. There has been no change to any functionality at this time.
Medications Enhancement: Dosage and Duration calculation now include decimal points.
PrescribeIT®: The PrescribeIt® inbox now shows how many unread messages you have.
PrescribeIT®: The PrescribeIt® inbox now has a filter, which allows you to filter by read and unread messages.
PrescribeIT®: The PrescribeIt® inbox now shows what type of message is being received.
PrescribeIT®: When medications requiring the TPP fail to send, an updated error message will now appear "ending with PrescribeIt® failed, please complete controlled medication prescriptions on a TPP pad and fax to the pharmacy or provide to the patient".
v 2.32.0Oct 31, 2025
Fixes and Enhancements
PrescribeIT: Reduced duplicate error messages received.
PrescribeIT: Added error messaging for when a prescription was not refilled and is sent via fax instead.
v2.31.1Oct 29, 2025
Fixes and Enhancements
Medications: The tab functionality is now restored in the medications section. You are able to press tab to cycles through sections again.
Un-Paneling: The primary box is now unchecked automatically after un-paneling a practitioner from a patient.
Notices UI: The notices pop-up now no longer has any colour in the banner to conform with the rest of the EMR
Tooltips: Tooltips have now been fixed when viewed inside a pop-up window
Spelling: Changed spelling of dietician (American) to the Canadian version dietitian in Ava
Ava Connect v3.2.2Oct 28, 2025
Fixes and Enhancements
Ava Connect: Patients are now able to download messages again from the Ava Connect messenger
Ava Connect: Fixed a small bug where if a patient clicks on an old notification in Ava Connect, the message would not appear and show a blank messenger screen instead
v2.30.0Oct 21, 2025
Fixes and Enhancements
Patient Lists: Rostered and Seen now correctly show up when creating the list and selecting Rostered or Seen
Patient Lists: Can now sort the lists by clicking on each column
Ava Connect: The portal now correctly shows each page on the demographics card, where previously it would open the window behind the Ava Connect window
Ava Connect: Small UI change, the Ava Connect Portal no longer has a green header.
PrescribeIT: Small tweak when switching from non-PrescribeIT to PrescribeIt windows. The word "Loading" was changed to three dots.
v2.29.0Oct 10, 2025
Fixes and Enhancements
Walk-ins: Prevent the “walk ins” queue from displaying unless the clinic has “accepts walk ins” or “accepts same days” checked off.
Faxes: Fax tooltip now shows actual fax number and name when multiple fax numbers are used
Scheduling: Increased maximum block size for clinic resources and positions to 36
Billing ID: Updated billing number field to either display PracID or MSP Number based on clinics province
Clinic Management: Added “Country’ label to its field in Clinic Summary Address
v.2.27.0Sep 19, 2025
Fixes and Enhancements
Employee Category: Employee Categories now include ‘Nurse Practitioner Student’ and ‘Physician Assistant’ roles in Account Management.
Appointment Reminders: Appointment notifications for Group Appointments now align with the clinic’s time zone when using the copy/paste functionality.
Appointment Types: Sections with text referencing “Ava Health App” now show “Ava Connect” within the Appointment Types of Clinic Management.
Task Routers: The spelling of ‘Redirect To’ in Clinic Management’s Task Routers has been corrected.
v.2.26.0Sep 12, 2025
Fixes and Enhancements
Reminders: A new Reminders popup modal is available in the Patient Chart, allowing users to toggle between Active Reminders and Previous Tasks in one place.
Reminders - Active Reminders: Edit, reassign, or complete tasks directly from the patient chart through the new Reminders modal. You can then sort them by due date, task name, or assigned user to keep everything clear and organized.
Reminders - Previous Tasks: The previous tasks view includes flexible filters by date range, task category, assigned employee, and task name, making it easier to track past work.
v.2.25.0Sep 5, 2025
Fixes and Enhancements
Icons in Clinic Management: “New” buttons now display as plus (+) icons, and “Edit” buttons are replaced with pencil icons, allowing for consistency across Ava.
Clinical Notes ‘Load More’ Button: When viewing all Clinical Notes in the pop-out, the “Load More” button has improved visibility in the clinical notes modal. This makes navigation more intuitive and easier for viewing.
External Service Identifier Cleanup: Whitespace is now automatically removed from external service identifiers, ensuring smoother integrations with connected services.
e-Delivery Results: The checkbox for completing electronic result tasks is restored in the Patient Chart view, bringing back flexibility in managing your tasks.
Check-In Codes: The delete icon for check-in codes has been added back allowing the ability to remove codes when no longer needed.
Ava eForm Tooltips: Tooltips for patient eForm email statuses now display correctly. This provides clearer information at a glance, helping you stay on top of patient communication.
Print Chart PDFs: Empty brackets will no longer appear in the Print Chart PDFs under the Patient Chart’s Health Profile and Health Histories when an ICD-9 code field is left blank. This creates a cleaner, more professional look on patient records.